Refund policy

Returns Policy

  • Please reach out to us at manhwasolomr@gmail.com  within 30 days of receiving your order.
  • Include in the email:
    • Your order number;
    • Photos, where relevant, of the issues. 

Returned items

  • All returned items should be unused, unworn, and unwashed. 
  • Mr solo does not accept worn, stained, damaged, or altered items. 
  • We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

Refund

  • If your refund request is confirmed, Mr solo will return the money to the account used to pay for the order in the currency it was initially bought in.

Can I cancel my order and get a refund before my order arrives?

  • Orders that have yet to enter production can be canceled in their entirety.
  • Orders that have entered production but have yet to be posted can have their shipping canceled and the fee refunded.