Shipping policy
📦 Shipping Policy
Thank you for shopping at our manhwa & webtoon-inspired store! Below you’ll find everything you need to know about our shipping process.
🛠 Order Processing
All products are made to order and typically take 2–5 business days to be processed and fulfilled before shipping. This ensures each item is produced with care and quality.
🚚 Shipping & Delivery
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Delivery times vary depending on your shipping address.
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You’ll receive a tracking number via email once your order is shipped, so you can monitor your package’s journey.
💵 Shipping Costs
Shipping rates are calculated at checkout based on the destination, We aim to offer fair and transparent pricing for all regions.
🌍 Customs & Duties
International orders may be subject to customs fees or import taxes. These charges are the buyer’s responsibility and vary by country.
📩 Address Accuracy
Please make sure your shipping address, email, and phone number are correct when placing your order. We requires correct contact details to ensure successful delivery.
What if my package is lost or damaged?
- Send photos of the damage to customer service at manhwasolmr@gmail.com within 3 days of receiving the package.
- If the freight company loses your package, we will arrange re-shipping as soon as possible.
💬 Questions?
If you have any questions or issues regarding your shipment, feel free to contact us at manhwasolmr@gmail.com . We're here to help!